Quick tips to support your NDIS application

The National Disability Insurance Scheme (NDIS) provides funding to support people with significant disabilities to live more independently and participate fully in everyday life. For people with MS, the NDIS is designed to offer greater choice and control over supports such as therapies, equipment, home modifications and personal assistance. The scheme is managed by the National Disability Insurance Agency (NDIA), which assesses eligibility and determines funding based on individual needs—not the diagnosis alone.

While MS is a lifelong condition, symptoms can vary widely. This means not everyone with MS will qualify for the NDIS. Eligibility is based on whether MS causes a permanent and substantial impact on daily living. Even if symptoms fluctuate, you may still meet the criteria if the overall effect on function is ongoing and likely to continue. Understanding this distinction can help you decide whether applying is the right step.

Am I eligible to apply?

You may be eligible for the NDIS if you are under 65 when applying and have Australian citizenship, permanent residency or a protected special category visa. To qualify, you must also show that MS significantly affects your ability to carry out daily activities in one or more key areas: mobility, communication, social interaction, learning, self-care, or self-management.

Because MS symptoms are not always visible, it’s important to include both the seen and unseen impacts in your application. Fatigue, cognitive changes, heat sensitivity, or fluctuating mobility can all affect independence and safety, even if they vary day to day.

What evidence do you need?

A strong application includes clear evidence of how MS affects your functional capacity. This typically involves medical forms completed by your neurologist or GP, as well as reports or letters from physiotherapists, occupational therapists, psychologists, or other supports involved in your care. The more specific the examples—such as difficulties with balance, memory, or personal care—the better the NDIA can understand your needs. Being open and honest about challenges is key.

The application process

Most people start by speaking with a Local Area Coordinator (LAC), who can explain eligibility and provide or submit the Access Request Form on your behalf. Once forms and evidence are gathered, your application is reviewed by the NDIA. If approved, you’ll be invited to your first planning meeting to discuss your goals and explore the supports that will help you achieve them. If the application is not successful, you can submit further evidence or request a review.

What supports might be funded?

Every NDIS plan is unique. Supports considered “reasonable and necessary” may include physiotherapy for strength and balance, occupational therapy for fatigue or home modifications, assistive technology such as mobility aids or communication tools, and support workers who can assist with daily tasks or community access. While the NDIS does not fund general living costs or services covered by other systems, it can make a meaningful difference in maintaining independence and quality of life.

Taking the next step

Navigating the NDIS can feel overwhelming, but you’re not expected to do it alone. Understanding the process and gathering the right evidence gives you a strong foundation. Reaching out to professionals, support organisations, or peer groups can help you approach the NDIS with confidence. For many people living with MS, the NDIS opens doors to support that enables greater independence, safety, and participation in the activities that matter most. MS Plus also provides Support Coordination and Plan Management services once your application is approved, to help you make the most out of your funding and take the worry out of processing your invoices.

For any questions related to accessing the NDIS or for help with your application reach out today 1800 042 138 connect@msplus.org.au

Download the NDIS for People With MS factsheetopens in new tab